Help Center
What Golf bets do you Support?
Bula Instant Bets supports Match Play, Skins, Stroke Play, Wolf, Closest to the Pin (Greenies), Longest Drive, Birdies, Sandies, Team Best Ball, 9 Point (3 players only), Putting and Snake. You can also create a custom bet by choosing ‘Custom’. Ensure the creation of only skill-based bets to adhere to state regulations.
FAQ’s
Can I still accept an invitation when a bet has been started?
No, once the initiator has started the bet, no new participants can be added; even if they have a pending invitation.
Can I invite other Players as a Participant?
Currently, only the Initiator can invite other players to participate by using the ‘Add Players’ functionality. Participants need to have downloaded the app and created a username before the Initiator can invite them to participate in a bet.
Is my information secure?
We take data privacy very seriously. Any personal information provided to Bula Technologies is stored securely and audited by an independent third-party cyber security firm.
General
What is Bula?
Bula Instant Bets is an app that allows you to quickly organize, join, and settle 1-on-1 and group golf cash bets.
What Golf bets do you Support?
Bula Instant Bets supports Match Play, Skins, Stroke Play, Wols, Closest to the Pin (Greenies), Longest Drive, Birdies, Sandies, Team Best Ball, 9 Point (3 players only), Putting and Snake.You can also create a custom bet by choosing ‘Custom bet’. Ensure the creation of only skill-based bets to adhere to state regulations.
Is Bula legal?
Yes! Bula is fully compliant and operates within US federal and state-level legal frameworks. At this time, Bula Instant Bets is open only to legal residents of the following jurisdictions: Alabama, Alaska, Arizona, California, Colorado, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Is Bula gambling?
No—Bula Instant Bets is not a gambling app. It’s a skill-based real money igaming platform. Users organize cash bets peer-to-peer. No sportsbook or ‘house’ edge is involved.
How old do I have to be to use Bula Instant Bets?
You must be 18 years or older to create a Bula account and participate in Bula Instant Bets.During signup, all users are required to complete identity verification (Know Your Customer) through our compliance partner to confirm age and eligibility. This process helps ensure that only verified adults participate and that Bula remains fully compliant with U.S. federal and state regulations for peer-to-peer skill-based gaming.Users under 18 are not permitted to access or use Bula Instant Bets under any circumstances.
Why Can I trust Bula?
Bula is built with security, transparency, and regulatory compliance at its core. All transactions on Bula are processed through certified U.S. payment processors and regulated banking partners, ensuring your funds are handled with the highest level of financial integrity.Deposits and withdrawals are facilitated through Banc of California, a trusted U.S. financial institution that safeguards customer funds through compliant payment flows and account-level protections. User identity verification and transaction monitoring are managed by GambleID, a leading KYC and payments compliance provider in the real-money gaming industry. Bula’s internal ledger system records every transaction using a double-entry bookkeeping model to ensure complete transparency, auditability, and accuracy.In short — your money, data, and gameplay are protected by the same financial and compliance standards trusted across the U.S. fintech and gaming ecosystem.
Can I play Bula Instant Bets abroad?
Bula Instant Bets is currently available only in the United States and U.S. territories, including Puerto Rico. To comply with U.S. federal and state regulations, wagers can only take place in approved U.S. jurisdictions where peer-to-peer skill-based play is permitted. Users must also complete identity and location verification through our compliance partners before participating.At this time, Bula does not support international play. We’re focused on ensuring a fully compliant and secure experience for U.S. users first, with plans to expand to additional countries in the future as regulations allow.
Can I play with friends? With how many?
Yes! You can invite friends 1-on-1 or join group bets with up to 4 players currently.
Can I still accept an invitation when a bet has been started?
No, once the initiator has started the bet, no new participants can be added; even if they have a pending invitation.
What payment options are available? We support withdrawals and deposits via Apple Pay, debit/credit cards and online banking.
How does Bula make money? Bula earns revenue through small service fees to Winners that help power instant payments, secure wallet transactions, and platform operations.
Platform Service Fee: Only winners pay a small percentage of their winnings — 4% for 1-on-1 bets and 7.5% for group bets (3 or more players).
Withdrawal Fee: A small fee applies when you withdraw funds from your Bula wallet to cover third-party payment processing costs — $1 minimum or 1.5% of the withdrawal amount, whichever is higher (capped at $10).
There are no hidden fees, and we don’t profit from deposits, unclaimed balances, or losses. Every fee goes toward maintaining reliable infrastructure, licensed payment integrations, and real-time settlements that make Bula fast, fair, and secure.
Which personal details can be edited?
Details Bula uses to verify your identity can't be changed. Contact info and some personal details can be edited or deleted on request (support@betonbula.com), but we may ask you to verify your identity again.
How can I contact Support?
We’re here to help. If you have questions about your account, payments, or using Bula Instant Bets, you can reach our support team anytime by email at: support@betonbula.com
In-App Support: Under Userful Links, Tap Help Centre → Contact Support to email with our team.
Help Center: Visit help.betonbula.com for guides, FAQs, and troubleshooting articles.Our team typically responds within 24 hours during business days. If your question involves payment verification, identity checks, or withdrawal delays, please include your registered email address so we can assist you quickly and securely.Account Profile & Identity Verification
How do I sign up?
Joining Bula Instant Bets takes just a minute. You can register using your preferred method: Download the Bula Instant Bets app for iOS once it’s live. Choose how you’d like to sign up: Email address (manual registration). Apple Sign-In (SSO), Google Sign-In (SSO), Mobile number + one-time passcode (OTP). Complete identity verification (KYC) steps when you initiate your first deposit to confirm your age and eligibility. Fund your Bula wallet using Apple Pay, debit/credit card, or online banking. Start playing — create or join side bets, and settle winnings instantly. Bula is currently open to users 18 years or older who are physically located in approved U.S. states and territories.
How do I log into my Bula account?
You can log in using your phone number, email address or SSO (Single Sign On) with your Google or Apple login credentials.
How do I change or reset my password?
You can initiate a password reset by logging in with Email and tapping “forgotten password”. Instructions will then be send to you.
Why does Bula use OTP SMS verification (One Time Passcode)?
We sometimes use SMS-based OTP authentication to keep your account secure. This ensures only you can access your account—even if someone else has your phone.
What are the Bula SMS OTP (One Time Passcode) usage Terms and Conditions?
By using Bula, you agree to receive one-time security codes via SMS. Message and data rates may apply depending on your carrier. We’ll never use your number for marketing without consent.
How do I verify my account?
Currently, verification is tied to your phone number or email address. At your first wallet deposit and your first withdrawal, we will ask for additional identity verification. You'll be guided step-by-step in-app.
What is a Proof of Identification document?
Only required at time of your first withdrawal or when initial KYC verification fails, uploading a Proof of Government-issued ID confirms you live in a region where skill-based play is allowed.
What can I do if my account is locked?
If you’ve been locked out of your account due to multiple failed attempts or suspicious activity, reach out to support@betonbula.com. We’ll help verify your identity and get you back in.
How does Bula keep my account secure?
We use industry-standard encryption, SMS-based 2FA, and secure backend systems to protect your data. We never store sensitive payment details on our servers.
Can I update the phone number linked to my account?
Not at the moment — but we’re working on this feature. If your number changes, contact support and we’ll assist you manually.
How do I change my login?
Your login information is fully automated through SSO Apple or Google, unless you have registered with your email address or mobile phone number. Once your account has been created with one of these, the information cannot be changed. You must use the same information to log in on future devices. If you are experiencing issues with your Apple or Google account you will need to contact them directly.If you no longer have access to your old login, contact support@betonbula.com for assistance.
Why am I being asked to verify my account?
To keep Bula fair, safe, and in compliance with laws around skill-based play, we may ask for identity verification — especially before enabling certain features like depositing or withdrawing money. We’ll always guide you through the steps in-app.
Can I change my Bula username?
Usernames are locked once chosen at registration.
Can I change the email address on my Bula account?
If your email is linked (optional), and you need to update it, contact support at support@betonbula.com. Right now, this change isn’t self-serve but we’re working on improving it.
Why am I getting a “Duplicate Account” message?
Each player is only allowed one Bula account. If you’ve created another by mistake or changed devices, reach out to support@betonbula.com so we can help you recover your original account.
How do I close my Bula account?
For real?! Sorry to see you go! To close your account, email us at support@betonbula.com from the phone number or email linked to your account. We'll confirm your identity and complete the request.
Where can I post my suggestions for the app?
Have an idea or found a bug? Go to Account > Give Feedback and fill in the feedback form. Alternatively, you can email us at support@betonbula.com with the subject Feedback.
Policies
How old do I have to be to use Bula?
You must be 18 years or older to create an account and use Bula. In some states or regions, you may need to be 21 depending on local laws.
What is Bula’s Privacy Policy?
Our Privacy Policy outlines how we collect, use, and protect your data. We’re committed to transparency and user control. You can review the full policy here.
Where can I find Bula’s Terms of Use?
Our Terms of Use explain what’s allowed on Bula and how we handle disputes, payments, and more. You can read the full terms here.
How is my information protected?
We use industry-standard encryption, secure data storage, and partner with trusted providers to ensure your personal and financial information stays safe. We do not sell your data.
Can I create multiple Bula accounts?
No. To ensure fair play and accurate tracking, each user may only have one active Bula account. Creating multiple accounts will result in account suspension, and any funds will be inaccessbile.
What is Bula’s behavior policy?
In the future, we will add messaging to the app. We don’t tolerate bullying. Trashtalking yes, being annoying no. Annoying other users, racism, hate speech, harassment, threats, or extremely vulgar language is not tolerated. Violations in any or outside of the above may result in a silence on Bula Instant Bets or a complete ban from the platform at our sole discretion.Ultimately - Bula reserves the right to ban users for any reason at any time. When you are banned, you forfeit the wallet balance in your account.Bula Wallet, Balances and Transactions.
How does Bula display my playable balance? Once wallet features are live, your playable balance will reflect funds available for entering bets. This will exclude any locked (in-play) bets, funds in pending or transactions under review.
What are the definitions of Balance Details (Playable Cash, In In Play, Pending)? Your Bula Wallet is made up of three components that show where your funds currently are in the system:
Playable Cash: This is the amount of money immediately available in your Bula wallet to start or join new bets, or to withdraw. It includes any completed deposits and settled winnings that are not currently tied up in active (open or locked) bets.
In Play: These are funds that are currently committed to active bets. Bets can be Open for others to join, or Locked. Once a bet is completed and settlements are confirmed, funds will automatically update — with your winnings returning to your Playable Cash. Lost stakes will be distributed to the Winner(s).
Pending: Funds shown as Pending are transactions that are still being verified or processed — such as deposits awaiting bank approval, withdrawals under review, or funds in transit to wallets.
Where do I find my transaction history?
You can view your transaction history from the Finance Center by tapping Transaction History in the app.
How do pending transactions affect my Bula wallet balance?
Pending bets or disputed results may temporarily affect your visible balance until outcomes are determined by the initiator. These won’t be reflected as final until the Initiator has determined the Winner(s) and winnings are distributed automatically.
Does Bula charge an inactivity fee?
No. We don’t charge you for taking a break. Your account will remain free and accessible — even if you don’t place a bet for a whileGeolocation and Troubleshooting.
How do I turn on location services for an iOS device?
Go to your iPhone SettingsScroll to Privacy & Security > Location ServicesMake sure Location Services is turned ONScroll down and tap Bula. Select “While Using the App” or “Always”Enable Precise LocationThis allows Bula to confirm you're in a region where play is permitted.
Why can’t Bula detect my location? If Bula can’t detect your location, check the following: Location Services are enabled (see above)You’ve granted location access to BulaYou’re not using a VPN, proxy, or remote desktop appYour device has a stable cellular or Wi-Fi connection
How does Bula check my location?Bula uses your device’s built-in GPS and IP address checks to confirm you're in a permitted area for skill-based gameplay. We never track your location outside of the app or store it beyond what's required for legal compliance.Device Requirements & Access
Can I access Bula from my phone or tablet? Yes! Bula is available for iOS devices via the App Store. We recommend using the latest version of iOS for the best experience. An Android version will be available in the future.
Browser and Mobile Device Requirements:
General Resolutions
Bula is optimized for iPhone. For best results:Use iOS version 15 or laterEnsure strong Wi-Fi or cellular dataKeep the app updatedRestart your device if you encounter performance issues. Bula is not supported on mobile browsers, desktops, or emulator environments at this time.
Do I need to disable my proxy, virtual private network (VPN), or remote desktop program to use Bula?
Yes. Bula will not function correctly with a VPN, proxy, or remote desktop active. These tools can block location verification or trigger fraud detection protocols. To play, disable these services and connect directly.
Deposits
How do I deposit funds into my Bula account? Once the Bula Wallet is live, you’ll be able to add funds via Apple Pay, credit/debit card, or online banking (logging into your bank). If you’re within the U.S. and using Discover, Visa or Mastercard, you can use Apple Pay. Just go to the Deposit tab under Account, add/select your preferred method, enter the amount, and confirm.
What is the deposit limit on Bula?To encourage responsible play and to avoid money laundering, minimum deposit is $25. The maximum deposit is $1,000 per day.
When will my payment method be charged? Your card, bank, or Apple Pay account will be charged immediately upon confirming the deposit. You’ll see the charge reflected in your balance once approved.
Why was my deposit declined? Deposits may fail due to:Insufficient fundsIncorrect billing informationBlocked by your bank or card issueUse of a restricted payment method (e.g., prepaid cards or gift cards)Please check with your bank or try an alternative method.
Why is my deposit Pending? If your deposit shows as Pending, it means your payment is still being verified by our banking and payment partners. This short review process ensures your transaction is secure and fully compliant with U.S. financial regulations.Common reasons a deposit may remain pending include: Bank or card authorization delays — your bank may take extra time to release funds. KYC or identity verification not completed — deposits can’t clear until your identity is verified. Network or payment processor delays — sometimes, high transaction volumes can temporarily slow approvals.Most pending deposits are approved within a few minutes, but in some cases it can take up to 24 hours depending on your payment method. Once approved, your funds will automatically appear in your Bula wallet, ready for play. If your deposit has been pending for more than 24 hours, please contact support@betonbula.com with your transaction details so our team can investigate.
Why am I being told I’ve reached my deposit limit?
You’ve hit the cap set for your account. These limits are in place to protect players and meet state regulations. Check back the next day!
How do I delete a saved payment method?
Go to Account > Financial Center > Payment Methods. You’ll be able to remove or update saved cards and bank accounts.
Can I request a refund of my deposit?
All deposits are final. If you believe there’s been an error, please contact us at support@betonbula.com. Refunds may be issued in specific rare cases of duplicate or fraudulent charges.
Can I use someone else's payment method to deposit?
All payment methods: cards and accounts, must match the name on your identification. You cannot use someone else's payment information to deposit on Bula Instant Bets.Withdrawals
How do I withdraw funds from my Bula account?
For security and compliance, you must complete identity verification (KYC) before making your first withdrawal. You will be prompted to upload a government-issued ID to verify your identity.Once completed, head to the Account tab, tap “Withdraw,”. Then choose your preferred method, and confirm the amount and transaction. Withdrawals may take 1–3 business days to process.You’ll receive a confirmation once the withdrawal has been submitted to our payment partners for secure processing.
Is there a minimum / maximum withdrawal amount?
Yes. The minimum withdrawal amount is $50/withdrawal, and the maximum amount to withdraw is $1,000/day.
How long do withdrawals take to process?
Most Bula withdrawals are processed instantly — often within seconds and sometimes minutes, depending on your payment method and bank. Typical processing times: Instant Card Payouts (Discover, Visa or Mastercard): usually within seconds, sometimes in a few hours. Online Banking: typically instant, but this in rare occasions this can take up to 1–2 business days.Apple Pay: usually instant, but may vary by bank.All withdrawals are securely processed by our compliance partner and our banking partner Banc of California, ensuring your funds move safely and in accordance with U.S. financial regulations.If it’s been more than 5 business days since your withdrawal was initiated and the funds haven’t appeared, or if something does not seem right, please contact support@betonbula.com with your transaction ID for further assistance.
Are there withdrawal fees?
We aim to keep fees low. A small processing fee applies — $1 minimum or 1.5% of the withdrawal amount, whichever is higher (capped at $10). This fee covers third-party payment network costs.
Can I withdraw to someone else’s bank?
No. To protect your funds, you can only withdraw to accounts that match your Bula profile name.
How does Bula handle tax reporting?
If you earn above a certain threshold through Bula, we may be required to issue a Form 1099-K or similar tax documentation. We’ll notify you in advance and provide everything you need when tax season comes around.
Taxes
Do I have to file taxes on the money I earn on Bula Instant Bets?
Yes, you must file taxes on the money you earn on Bula. If you earn more than $600 on Bula Instant Bets, you’ll need to report your earnings when filing your taxes.
Why am I being asked to fill out a W-9 form?
After reaching $600 in withdrawals, you must fill out a W-9 (U.S.) or a 1099-K form for certain states, before you can withdraw more funds. If you meet the tax reporting threshold, your tax form will be emailed by February 15, 2026. You can also request it from Support at support@betonbula.com
